Self-Care Happens Here – Sugaring, Spray Tans, & Vulva Care in NW PDX

CANCELLATION POLICY

Please make sure to READ & UNDERSTAND the policy before booking any appointments.

At Lilac Sugaring, we understand that special circumstances are unavoidable and a cancellation may be necessary. If you find yourself unable to keep your appointment, we request at least 24hr notice. Clients who do not honor their appointments may be charged a cancellation fee as follows: Notice to cancel or reschedule appointment within 24hr of appointment will result in a 50% charge of the services scheduled. ZERO notice (No-show/no-call) or less than 20min notice prior to scheduled appointment, will result in a 100% of the services scheduled.

All cancellations must be done online through square or directly with Jess (response from Jess required). Cancellations through social media or email will not be valid. If there is not a valid credit card on file, you will receive an invoice regarding the fees being charged. You will not be welcome back at Lilac Sugaring until that invoice is paid in-full or the situation has been resolved by Jess.

Out of respect for all of my clients, guests arriving more than 15 minutes late to their appointment may be asked to reschedule and will be expected to pay for the time they reserved. When possible, I will do my best to alter your services so that I can offer you an appointment upon your arrival, however, some services/situations do not have the ability to do so. Please plan according to avoid tardiness.

In order to schedule an appointment at Lilac Sugaring online, you are required to 'check' the box asking if you read & understand our Cancellation policy. By checking that box to finalize your booking, you are AGREEING to the policy. If you have questions or concerns regarding a service, our policies or anything else in relation to an appointment, please contact us BEFORE scheduling your appointment.